Fastest route
Profile → Settings → Delete account
The app walks you through re-authentication and a final typed confirmation before anything is deleted.
Delete account
You can delete your account whenever you’d like.
The fastest path is from inside the app. It re-verifies you and starts deletion right away. If you can’t sign in, we can help by email.
Security check
We verify it’s really you.
Depending on how you sign in, we may ask for your password, a Google or Apple prompt, or a phone code.
Heads up
Deletion is permanent.
You can’t recover the account or its saved words, history, or content once deletion completes.
Before
Before you start
Account deletion is permanent. Make sure you don't need anything tied to the account before you confirm.
- Check you can still sign in to the account you want to delete.
- Know which provider (Google, Apple, email, phone) is attached.
- Save anything personally important before continuing.
- If your account is part of an open safety review, some records may be held.
Recommended
In-app steps
This is the smoothest path. The app confirms intent, re-verifies you, and starts deletion in one flow.
- Open the app. Go to Profile → Settings → Delete account.
- Verify it’s you. We'll ask for your password, a Google/Apple prompt, or a phone code, depending on your login.
- Read the warning. Confirm you understand that deletion is permanent.
- Type DELETE. A typed confirmation is required.
- Done. Your account is scheduled for deletion right away.
Fallback
If you can’t sign in
Send us an email from the address connected to the account when you can — it speeds up verification.
- Use the subject line “Account Deletion Request”.
- Email account@languagescafe.com with the account email or username.
- We may ask for more details to confirm ownership safely.
Removed
What gets removed
Deletion ends account access and clears your account-linked data from active product use wherever possible.
- Sign-in access and credentials tied to the account
- Your profile, username, preferences, and visibility surfaces
- Your follow lists, block lists, and notification preferences
- Account-linked content like saved words and reading history
Limits
What may stick around briefly
Some records can't disappear immediately for safety, legal, or technical reasons.
- Shared content or conversations that involve other users
- Support tickets, reports, and moderation records
- Records we have to keep for legal, fraud, or dispute reasons
- Backups that cycle out on their own schedule
We remove or disassociate active data first and only keep limited records when there's an operational, legal, or safety reason.
Timing
Timeline
Exact timing varies, but here's what to expect.
- Deletion starts as soon as you confirm in-app or we verify your email request.
- You lose access to the account right away.
- Active-system cleanup usually finishes within 30 days.
- Backup and residual cleanup can take a bit longer.